Privacy Policy

Personal information is collected in order to carry out our business functions and activities. Tinawells collect such information by lawful.

You may provide us with personal information each time you contact us by phone, fax, letter or email.

The site retains the email address of people who send emails when purchasing products for the purpose of sending a response. They are stored in a secure area within the site database and may be used for marketing purposes.

Your personal information will not be disclosed to any third party.



Shipping Policy

We deliver to all areas within Australia and New Zealand with Australia Post.

Standard delivery takes around 3-5 business days

Express delivery takes 1-2 days

Please note that shipping might be delayed due to COVID-19 impacts.



Terms of Services 

The information on this website is accurate and acts as a general guide only. It is the responsibility of the internet user to make their own decision on the accuracy, reliability and correctness of the information found. 

We want you to feel secure and confident when shopping with us. It is in our vested interest that you are a happy customer and return to visit us in the future. We offer you secure credit cards payment and PayPal services.



Refund Policy

Tinawells Pty Ltd does not provide refund or exchange due to strict hygiene reasons.