About us

Who we are


Founded in Australia in 2015, Tinawells is dedicated to providing both retail and wholesale customers with the highest quality medical equipment and supplies at competitive prices.


At Tinawells, the way we do business is just as important as the business itself. We believe we’re more than just a medical supplies provider, but a community supporter.


With the COVID-19 pandemic outbreak, we took the move to start a factory in China to boost production of critical medical supplies such as masks and thermometers. Our factory produces up to 200,000 pieces of masks daily, and is undergoing expansion to double the production. We are also partnering with medical organisations and caregivers to sponsor these supplies to support the Australian community through this crisis.


Our Mission

We believe that the healthcare retail industry goes beyond providing medical supplies but meeting the needs and providing support to both healthcare workers and our community.


Our Vision

We aim to create a world where medical products could be accessible to all. We partner with manufacturers, clinics, hospitals and to deliver the right medical products to the people who need them when they need them – safely and cost-effectively.


Our Shared Principles

Our team is united by a common goal and responsibility: meeting the health needs of the community.

That’s why we build our business’ foundation upon a set of shared principles in this journey toward our vision and becoming a trusted organisation that goes the extra mile to advance the community’s wellbeing.



We comply with strict cleanliness, safety and environmental standards to ensure every single product is medical-approved and of the highest grade.



We are committed to serving the community, and our customers are at the core of our business. We listen to all feedback and constantly improve our offerings to fulfill their needs.



We ensure that all our products are in optimal state. We want our customers to be assured with a peace of mind knowing that they can trust that our products are safe and reliable.